PRIVACY DISCLOSURE
METRO Federal Credit Union Privacy Notice
METRO Federal Credit Union, your member owned financial institution, is committed to providing you financial products and services to meet your needs and reach your financial goals. We are equally committed to protecting our members’ privacy. You can be confident that your financial privacy is a priority of this credit union. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information. If you have any questions, please contact a member service representative at (847) 670-0456.
Information We Collect and Disclose About You We collect nonpublic personal information about you from the following sources: • Information we receive from you on applications and other forms; • Information about your transactions with us or others; • Information we receive from a consumer reporting agency; • Information obtained when verifying the information you provide on an application or other forms. This may be obtained from your current or past employers, or from other institutions where you conduct financial transactions. We may disclose all the information we collect, as described previously and as permitted by law, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the member information we provide to other third parties. In order to conduct the business of the credit union, we may also disclose nonpublic personal information about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records. If you terminate your membership with Metro Credit Union, we will not share information we have collected about you, except as permitted or required by law.
How We Protect Your Information We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.
What You Can Do to Help Protect Your Privacy METRO Federal Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:
• Protect your account numbers, card numbers, PINs (personal identification numbers) and passwords. Never keep your PIN with your debit or credit card which can provide free access to your accounts if your card is lost or stolen.
• Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
• Keep your information with us current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your address or phone number changes, please let us know. If you have questions concerning this notice, please do not hesitate to call us – we are here to serve you.
Thank you for viewing our privacy statement. Visitors to Metro Federal Credit Union web page will remain anonymous. We do not collect personal identifying information about visitors to our site.
Our servers collect standard non-identifying information about visits to the site, such as date and time visited. This information is used to compile standard statistics on site use.
If you have provided personal identifying information via e-mail (such as name and address), the information will only be used to communicate with you to handle your request. It is not sold or transferred to other parties.
Disclaimer for Links: Links to other web sites are provided for your convenience. Please remember that METRO’s Privacy Statement does not remain in effect outside our site. Once you link to another web site, you are subject to the disclaimers, security and privacy polices of that site. It is your responsibility to evaluate and judge the content and usefulness of information obtained from other web sites.
Metro Federal Credit Union is committed to protecting your privacy.
Questions about this site should be directed to:
Salvatore Fragale
Metro Federal Credit Union Arlington Heights Illinois 60004 Main 847-670-0456 Fax 847-670-0401
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